Terms & Conditions

Terms and Conditions

Acceptance

When making a purchase from this website you are indicating that you agree to be bound by our terms and conditions (your statutory rights are not affected) We may at anytime revise these terms and conditions without notice. We recommend that all customers check the terms and conditions before any purchase and even print them off when making a purchase so that they have a copy relating to their product(s).

English law will govern contracts for the purchase of Products through our site. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Pricing and availability

The total price of your goods will be stipulated at the time you place your order or when your order has been confirmed at the final part of the order process. All prices are in pounds sterling including the relevant taxes for the UK where applicable. We have the right to make alterations to the prices in the following circumstances:

On extremely rare occasions, the cost of the product may have increased but not updated on the website, taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch if this is the case to ensure you still wish to purchase, but at the revised cost.

We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error, or the price from our suppliers, tax or duty office was incorrect when our price was published. If you have already been charged we will immediately refund you the total amount you have paid (including any delivery charges).

All products and services offered for sale on this website are subject to availability and may be withdrawn at any time. Pictures used are for illustration only and although we endeavour to be as accurate as possible, may differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.

We endeavour to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated delivery date (subject to availability).

We cannot be held responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Your Account Information

Please ensure that any information you provide is current and complete and correct, and that you update the information in My Account as soon as the information changes. The information stored in this section is saved for your future deliveries and could affect where your products are sent if it is not updated.

When using this website, you the customer are responsible for ensuring that all account details and passwords are kept confidential, and that you accept responsibility for all activity occurring within your account. If you believe that any of this information has been made known to someone else, or is being misused, please contact us immediately through the contact us facility.

Users may remove themselves from mailing lists at any time by opting our in their My Account area.

We reserve the right to edit or remove content, refuse access to this website or cancel an order at our discretion. If we cancel an order, we will notify you immediately and you will not incur any costs.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 8 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and company managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payment

We accept payments through PayPal and stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe privacy policy and the PayPal Privacy Policy  for more details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Links

We are not responsible for the content or reliability of linked websites. Listings should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all the time, and we have no control over their availability. These are the sole responsibility of the third party company.

Cookie Policy

The LMe Bridlework website uses cookies. By using the LMe Bridlework website you are agreeing to this policy and you consent to our use of cookies in accordance with the terms of this policy.  We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

About cookies

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website

We use both session cookies and persistent cookies on this website.

We may send to you the following cookies:

(1) Google Cookies

(2) Session Cookies (logged in)

How we use cookies

We may use the information we obtain from your use of our cookies for the following purposes:

(1) To recognise when your computer visits this website. This is used to let us know how many visitors we have and how many unique visitors we have. This allows us to know how widely used the website is.

(2) To track your navigation across our website which allows us to identify user journeys as a whole and improve the website to make sure that customers find the products that they are after as soon as possible

(3) To see which products, brands or categories are being viewed the most and therefore change available products as appropriate

(4) To see the traffic sources to the website to make sure that where we are advertising the service is getting the message out

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(1) In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

(2) In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Deleting cookies

You can also delete cookies already stored on your computer:

(1) In Internet Explorer, you must manually delete cookie files

(2) In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Doing this may have a negative impact on the usability of many websites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  We are not responsible for the content or reliability of linked websites. Listings should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all the time, and we have no control over their availability. These are the sole responsibility of the third party company.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Subscription forms

If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.

These subscriptions are used to notify you about related content, discounts & other special offers.

You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Copyright

All material, text and images contained in this website are the property of LMe Bridlework, or used under licence from the relevant body and must not be used for any purpose without consent from the relevant party.

Registered address (please do not use this for returns):

Office 7

35-37 Ludgate Hill

London

EC4M 7JN

United Kingdom

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